Individual client sessions are held via Zoom unless there is a special request for alternate arrangements.

All services are conducted by a Master of Counselling Psychology therapist in the process of obtaining both the CCPA (CCC) and BCACC (RCC) designations.

Therapeutic modalities offered at Zenithial Health and Wellness include: SFBT (Solution Focused Brief Therapy), EMDR (eye movement desensitization and reprocessing), CBT (cognitive behaviour therapy), DBT (dialectic behaviour therapy) and parts-informed (using internal family systems therapy) for trauma based interventions. For other treatment interventions, a mix of modalities will be considered.

Corporate sessions are held at the business location and requires the use of a large room/board room area. Please advise if the business location has catering options available.

Cancellation Policy

If you are no longer able to attend any appointment, please visit your Jane account page to cancel. Any cancellations made before 24 hours are without cost. Cancellations within 24 hours or no-shows are billable at the full-rate. 

Regular Slots

We give scheduling priority to clients that book in for weekly and bi-weekly slots. Once your appointment is scheduled, it’s yours, but the same time slot may or may not be available the following week. To ensure a time slot that works for you during the course of your therapies, we recommend scheduling a session weekly or bi-weekly, and then cancelling them when you’re done. You can ask your therapist about this, log in to your account and schedule yourself, or just email the therapist directly with your preferred time.